Other Services

<img src="https://btccexchange.zendesk.com/hc/article_attachments/12325542972185" alt="mceclip0.png">
<h2>BTCC | Exchange for a Better Future</h2>
Founded in June 2011, BTCC is a cryptocurrency exchange based in London, UK. We are dedicated to making crypto trading reliable and accessible to everyone.
Get in touch with our PR &amp; Marketing team: <a href="mailto:press@btcc.com">press@btcc.com</a> 
Our media assets: <a href="https://www.btcc.com/BTCC-LOGOS.zip" target="_self">Download our logos</a>

PR & Marketing Corporation

<h3 id="h_01K1FQD33ED349K3A5QMTVQYFW">1. How can I earn commissions through referrals?</h3>Step 1: Go to the <a href="https://www.btcc.com/en-US/promotions/invit-web-hy/recommender">referral </a>page and copy your referral link or referral code. Step 2: Invite friends to register a BTCC account using your referral link or referral code. Step 3: When your referred users trade spot or Futures Pro products, you will earn commissions from their trading fees.  <h3 id="h_01K1FQEKAJ64XGGP44NX58RRAE">
 2. What is the difference between commissions and cashack?</h3>Both commissions and cashback are part of the basic referral incentive program. Once a referred user completes a trade, the referrer will receive commissions, while the referred user may receive cashback shared by the referrer.  <h3 id="h_01K1FQF0W3SNMCSTESQ8P348ZS">
 3. Why haven’t I received commissions from my referred users’ trading activity?</h3>To receive commissions from your referrals, please:• Ensure your referred users have completed trades and paid trading fees.• Ensure your users registered via your referral link or referral code. Otherwise, their activity won't be recorded under your account..<h3 id="h_01K1FQFR95DEFZ17AWFZ1VVVN1">
 4. When will I receive my commissions, and in which token are they settled?</h3>In the referral program, both commissions for referrers and cashback for referred users are settled in USDT.Commissions generated from spot trading are calculated daily and converted into USDT. Once the conversion is completed, the corresponding amount will be credited to the user’s spot account within 3 days.

FAQs About Referral Commissions

Applicability: All digital assets listed on the BTCC platform and their respective project teams. To enhance the overall quality of assets on the platform and better protect users’ interests, BTCC conducts continuous monitoring and periodic reviews of all listed tokens. BTCC reserves the right to restrict trading or delist any token that no longer meets these standards.In the interest of transparency, BTCC hereby discloses the primary factors considered in delisting decisions, including but not limited to the following: <h3 id="h_01KF0EGKMMTR9AY94KXNVFEETC">I. Project Team and Operational Status</h3>1. The project team has dissolved, ceased operations, or undergone significant personnel changes without public disclosure within five (5) business days.2. Members of the project team or its beneficial owners have been reported to be involved in fraud, illegal activities, market manipulation, placed on international sanction lists or are subject to criminal indictments in key jurisdictions, or other events that may have a material adverse impact on the project.3. The project has been publicly named, investigated, or is subject to significant regulatory or compliance risks.4. The project fails to provide legal opinions regarding the regulatory status of the token upon BTCC's reasonable request. <h3 id="h_01KF0EGR1RYGKMSXFG1GA00TDX">II. Technical and Security Factors</h3>1. The mainnet or smart contracts suffer from major vulnerabilities, security breaches, attacks, network outages, or other serious security risks.2. No significant code commits or technical updates for over three (3) consecutive months, or severe deviation from the published roadmap.3. Major technical changes such as chain migration or upgrades are not publicly disclosed or are not implemented in accordance with required procedures.4. Failure to cooperate with BTCC during critical network upgrades, hard forks, or contract migrations. <h3 id="h_01KF0EH663HAAKW6MS787E8FDB">III. Token Supply and Information Disclosure</h3>1. Failure to conduct token unlocking, burning, issuance, or other tokenomics adjustments in accordance with publicly disclosed commitments or established rules.2. Abnormal large-scale fund movements without reasonable explanation.3. Lack of transparency in project disclosures, or the presence of misleading or false promotional information. <h3 id="h_01KF0EHFS20SP5GJ2VAWTXQBJC">IV. Market Performance and Other Factors</h3>1. Prolonged low trading volume and insufficient market liquidity, making it difficult to meet the platform’s basic requirements for maintaining orderly and stable trading.2. Evidence of wash trading, spoofing, or coordinated price manipulation by the project team or its affiliates.3. Other circumstances where BTCC determines that action is necessary based on overall risk management considerations.If a token is determined to pose significant risks or no longer meets BTCC’s platform standards, BTCC will initiate the delisting process as below:  <h3 id="h_01KF0EHT256ZFEQ8JYTT392SYK">Delisting Procedures and User Protection</h3>1. Observation Notice (ST Tag): For tokens with potential risks, BTCC may first apply a "ST" (Special Treatment) tag. An observation period of 7–14 days will usually be granted for the project to remediate the issues.2. Official Announcement: Once a delisting decision is finalized, BTCC will publish an announcement via official channels specifying the exact time for the suspension of deposits and trading. DisclaimerBTCC reserves the right to independently determine, based on its risk assessment, whether to delist, hide, or impose other restrictive measures on any token. In the event of major technical risks, compliance risks, or other emergency situations that may affect the safety of users’ assets, the platform may implement relevant actions immediately without prior notice.Digital assets and their associated projects involve a high degree of uncertainty and risk, including but not limited to poor project management, suspension or termination of operations, dissolution, technical failure, or other project-level risks. Such risks and any resulting consequences shall be borne solely by the project parties and users and are not the responsibility of BTCC. BTCC does not provide investment advice nor does it endorse any listed token or project in any form.This standard may be adjusted in accordance with market conditions, regulatory requirements, and business development needs, and will be continuously optimized and updated as the industry evolves.

BTCC Token Delisting Criteria

BTCC has launched the official verification channel. Users can enter information such as email addresses, URLs, or social media accounts to check and verify whether they are official channels, in order to prevent phishing and other high-risk activities.
 
<h2 id="h_01K5887S1TPGAV8T1VWG483SZF">Using the BTCC Official Verification Channel:</h2>
 
1.On the BTCC official website, scroll to the bottom, and go to the verification page via “BTCC Verify” under Services.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/50729301588633" alt="image.png">
 
2. On the BTCC Verify page, click Website to open the drop-down list and select a channel.Enter the social media account ID, email address, or URL that you would like to check in the input box, and click Verify to run the check.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/50729313394329" alt="image.png">
 
3. If the result confirms it is an official account, a green verification pop-up will appear. For example, searching the official email (btcc@mkt.btcc.com) will show results as illustrated below.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/50729313395481" alt="image.png">
 
4. If the result confirms it is not an official account, a red verification pop-up will appear. For example, searching @BTCCexchange1 on X (Twitter) will show results as illustrated below. In this case, please refrain from clicking any links it posts to avoid potential asset loss.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/50729301595417" alt="image.png">
 
5. Regarding Telegram account verification, please note: you should enter the username (e.g., @btccsvip) during verification, not the Bio. Be alert that scammers often impersonate official information in the “Bio” section while hiding the real account name to mislead users.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/50729301597081" alt="image.png">
 
<h2 id="h_01K587V3NR4VT7W90JP7RVHXKK">Friendly Reminder:</h2>
 Please stay vigilant against impersonation: some fake accounts may disguise themselves as BTCC official accounts in their profile bios, or even copy official verification details to confuse users, but their account IDs are not the actual official accounts.
 
When using the BTCC Official Verification Channel, always verify whether the account ID itself is officially certified, rather than relying solely on the nickname, avatar, or bio. Make sure you copy and paste the account’s unique identifier (ID) to avoid being misled by high-imitation phishing accounts and to protect your assets.

How to Use the BTCC Official Verification Channel?

As one of the world’s longest-standing cryptocurrency exchanges, BTCC is committed to providing a safe and transparent trading environment. To help users enhance their asset security awareness, this article outlines common scam tactics in the cryptocurrency market and key prevention points. Please stay vigilant and protect your assets. <h2 id="h_01K583ZG2T4CS2CB4PMGM5G8XR">I. Common Scam Tactics</h2> Phishing (Fake Platforms)In the cryptocurrency industry, phishing is one of the most common scam tactics. Scammers may create phishing websites featuring the BTCC logo or keywords, and spread messages via SMS, email, or Telegram groups with false pretexts such as “account upgrade,” “system migration,” “asset clearing,” “risk control triggered,” or “abnormal funds,” luring users to click phishing links and stealing their assets. Please note that once you disclose your account, password, SMS verification code, email verification code, or Google verification code, the assets in your account may be quickly stolen. Be sure to recognize BTCC’s official website:<a href="https://www.btcc.com/"> https://www.btcc.com/</a> and beware of entering phishing sites. Fake AppsScammers impersonate official apps such as BTCC and induce users to download fake apps carrying trojan viruses, which then tamper with deposit/withdrawal addresses and result in asset theft. When downloading or updating the BTCC mobile app, always use official channels to avoid counterfeit BTCC apps. Click the download icon on the right side of the website’s navigation bar to scan and download the app, or go directly to the official download page and select the client you need. Impersonating BTCC StaffScammers impersonate BTCC customer service or other staff and, using reasons such as “account anomaly” or “assets frozen,” induce users to provide verification codes, private keys, or to make transfers. Please note that BTCC official customer service will not proactively contact users under such pretexts to request sensitive account information. Scammers may even pose as law-enforcement or judicial authorities, adding social accounts or calling from virtual numbers to exploit users’ fear and, under the guise of “removing account risk” or “cooperating with a security check,” steal account information or induce users to withdraw or transfer funds. In addition, fake customer service may contact you to perform remote sharing to “guide operations” on your account. They may claim to verify whether it is your own operation and request your mobile verification code, Google verification code, or authorization for remote login to steal account information, or provide false information to drive you to operate on phishing sites or fake software. Fake Partnerships Scammers may pose as institutions, projects, or individuals that “partner with BTCC,” claiming to offer deposit assistance or investment advice, and guide users to purchase digital assets via BTCC and then withdraw them to other platforms or addresses, ultimately causing asset loss. Stay alert, verify official partner information, and never trust investment or transfer suggestions from non-official channels. In addition, some scammers misuse the BTCC brand to commit fraud under the name of “project investment” or “about to be listed.” Please note that any asset transactions involving project investment must be confirmed with BTCC to avoid being deceived. All BTCC project-cooperation information is subject to BTCC’s official disclosures; you can find authentic and up-to-date information in the announcements on the official website. Fake Promotions on Social MediaThis type of fraud often begins when users receive a promotional notice via social media channels (e.g., Telegram, LINE). These promotions usually require users to transfer digital assets such as BTC or ETH to designated wallets and promise high returns. Once assets are transferred to the scammers’ wallet, the funds are irrecoverable. Impersonated AccountsScammers may add your Telegram or other social accounts and request your email, then send links or QR codes that induce you to enter account information, logins, and bank details after clicking—stealing your assets through a series of operations. Also beware of fake BTCC social-media accounts; always check the account profile details and compare them with those on the official website. Fake AssistanceUnder the guise of “assistance,” scammers prompt users to add contacts and ultimately demand transfers in the name of “a mentor leading trades,” thereby committing fraud. Impersonated GroupsScammers create groups by impersonating BTCC official accounts, using pretexts such as “airdrop,” “project listing,” “swap,” “yield,” or “smart contract,” and claim to be so-called “BTCC official” groups. Please Note:1. Anyone who unilaterally claims to be a BTCC partner or impersonates BTCC official personnel may be committing fraud. 2. BTCC officials will not privately message any user to request transfers, verification codes, private keys, etc. 3. Do not trust transfer requests from strangers. If you have any doubts, please contact our official customer service for confirmation promptly.  <h2 id="h_01K5840TKHMZHX3RZHSQBR4EPD">II. How to Prevent Fraud</h2> 1. Be wary of unfamiliar links; never disclose critical information Exercise caution with links from unknown sources and do not click them casually. Do not disclose wallet mnemonic phrases, private keys, or SMS verification codes to anyone. 2. Strengthen account-security management; update passwords regularly Do not use the same BTCC login information as on other platforms. Change your account password regularly and ensure it is complex and unique. 3. Verify the source of information; stick to official channels All BTCC-related events, announcements, and notices are subject to releases on the official website (btcc.com). Do not access the platform by clicking ads or links via Google or other search engines; we recommend typing the URL manually. 4. If you encounter account issues, contact official customer service first If you have any questions about your account, contact customer service via the BTCC official website or app and describe your situation in detail. (<a href="http://btcc.com">btcc.com</a>) 5. Verify official identity If you encounter emails, phone numbers, URLs, X (Twitter), Telegram, or other social-media accounts claiming to be “official personnel,” you can use the BTCC “<a href="https://www.btcc.com/en-US/verification">Official Verification</a>” to verify.

How to Prevent Common Scam Tactics?

On BTCC, users can download transaction history and trading statements directly. Please note that self-service downloads are currently available on the Web terminal only and are not yet supported on the App.
 
<h2 id="h_01KETKNQ4AEPV39ZBCS8H58WRB">I. Fund History</h2>
 
Visit the BTCC official website and log in to your account. Navigate to [Assets] → [Fund  History] in the top-right corner. Filter by coin, type, and date range to download your desired records.
Downloads are supported for Futures, Spot, Wallet, and Futures Pro transaction records.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/54191987047705" alt="5.png">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/54192002502681" alt="6.png">
 
<h2 id="h_01KETKNQ4MZ7G6WHAT09Q9P3QA">II. Transaction Report</h2>
Click the profile icon in the top-right corner → [Transaction Report]. Here, you can view and download records such as Trade History, Order History, and Open Orders.
Downloads are supported for Futures, Spot, and Futures Pro trading records.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/54191987048857" alt="7.png">
<img src="https://btccexchange.zendesk.com/hc/article_attachments/54191987049497" alt="8.png">
 
Notes:
<ol>
<li>Download limits, requirements, and file formats are subject to the actual options provided on the webpage. BTCC reserves the right to adjust download features and access points at its discretion.  </li>
<li>Downloaded transaction and fund data are provided for tax reference purposes only. BTCC reserves the right of final interpretation.  </li>
<li>Downloaded files are generated based on fixed system templates. If you require layout adjustments or specific data displays, please edit the files manually.</li>
</ol>

How to View and Download Fund History and Transaction Reports

<h3 id="h_01JCCXT80RBVXQM33B7V6NPT9H">On iOS</h3>
 
BTCC offers a variety of widgets for iOS users to help monitor market movements.
 
<h4 id="h_01JFYE9T24BT388C40SVTVRM25">Homescreen Widget</h4>
 
 • Favorites: View price changes of your selected spot and futures cryptos on BTCC. Multiple types of watchlists are available to help you track market trends easily.
• Watchlists: Press and hold to customize the cryptos you follow and stay updated on their price movements.
 
<h4 id="h_01JFYE9WGTX5FR23WK7WP1VABQ">Lockscreen Widget</h4>
 
 • Futures Watchlist: Track price trends of multiple futures pairs you've selected.
• Spot Watchlist: Track price trends of multiple spot pairs you've selected.
• Single Futures Pair Watchlist: Follow the price trend of a single futures trading pair.
• Single Spot Pair Watchlist: Follow the price trend of a single spot trading pair.
 
 Note: Due to iOS limitations, the information shown on widgets may not always be updated in real time.
 
 
 
 
<h4 id="h_01JFYEA22XR36FJVV85JRDC37W">How to Add BTCC Homescreen Widget</h4>
 
 You can add the BTCC widget to any page on your home screen. Note: This feature requires iOS 14 or later.
 
 Step 1
Press and hold your home screen, then tap the “➕” icon in the top-left corner. Search for “BTCC” in the widget search bar or scroll to locate the BTCC app. Then tap on it.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411210009" alt="1.png" width="277" height="600"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435422757273" alt="2.jpg" width="277" height="600">
 
Step 2
Swipe to select from watchlists such as “Futures Watchlist”, “Spot Watchlist”, “Futures Favorites”, or “Spot Favorites”. Tap Add Widget and then Done to complete the setup.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435422760089" alt="3.png" width="273" height="591"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411215641" alt="4.png" width="272" height="589">
 
 
Tip: You can customize the pairs in the watchlist widget:
1. Add the watchlist widget to your home screen.
2. Press and hold on the widget, then tap Edit Widget.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411216665" alt="5.jpg" width="270" height="585"> 
3. Tap Select, then search or scroll to add the pairs you want to track.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411218073" alt="6.png" width="272" height="589"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435411219865" alt="7.png" width="272" height="589">
 
<h3 id="h_01JFJA361MKQCG17X87HF1MTQE"> </h3>
<h4 id="h_01JFYESAJPFS5QTNGMD4J6W6JA">How to Add BTCC Widget to Your Lock Screen</h4>
 
Add the BTCC widget to your lock screen for easy access to market updates. Note: This feature requires iOS 16 or later.
 
 Step 1
Press and hold your lock screen, then tap Customize &gt; Lock Screen.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525377177" alt="a1.png" width="278" height="603">
 
Step 2
Tap the lockscreen widget area, scroll to find the BTCC app, and tap on it. Swipe to choose from watchlists like “Single Futures Pair Watchlist” or “Single Spot Pair Watchlist”.
 
 <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564183321" alt="a2.png" width="279" height="605">
 
Step 3
Tap the added BTCC widget, then tap Select to search or scroll for the pairs you want to track.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525384089" alt="a3.jpg" width="278" height="602"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525385113" alt="a4.jpg" width="278" height="603"> 
 
 
 
<h3 id="h_01JFYES3V6E5PC2ARXQ69SFYX6">On Android</h3>
 
 BTCC offers tracking widgets for Android users to keep an eye on the market:
 
 • Homescreen Widget: Track price trends of selected trading pairs directly on your home screen.
• Floating Widget: Monitor price trends of selected trading pairs even while using other apps.
 
 Note: Setup steps and widget features may vary depending on your phone brand and Android version. The guide below provides general instructions. Please adjust accordingly based on your device.
<h3 id="h_01JCCXX8SW3FMEEX5MJTYS5H2C"> </h3>
<h4 id="h_01JFYEAM64N4QDYXPK59N7BWA3">How to Add BTCC Homescreen Widget</h4>
 
 Step 1
Press and hold on an empty area of your home screen, then tap Widgets at the bottom.
 
<h2 id="h_01JFJAAX8VKJW2TV6WXE1CKRP9"><img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564188057" width="348" height="92"></h2>
 
Step 2
Scroll to find BTCC and add the widget.
 
 
Step 3
Open the BTCC app, go to Trade &gt; Choose one or more futures trading pairs &gt; ⋯ at the top-right corner &gt; Market Widget.
 
<h2 id="01JGMX4562EDN79FKCVK6JFHKE"><img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525389849" width="349" height="348"></h2>
 
Step 4
Tap Market Widget &gt; Select the pairs you want to track, then exit the application. The price trend for your selected trading pair will now appear on the BTCC widget on your home screen.
<h2 id="01JGMX4F96YQQAQ9Y4JHFMTAQ7"> </h2>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564189977" width="198" height="485"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525394329" width="200" height="486"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525396761" width="201" height="488">
 
 
 
<h4 id="h_01JFYERSXTFKEBYVD6QMSEDZ1T">How to Add BTCC Floating Widget</h4>
 
 Step 1
Open the BTCC App. Go to Trade &gt; Choose one or more futures trading pairs &gt; ⋯ at the top-right corner &gt; Market Widget.
 
 Step 2
Tap App Widget &gt; Select the pairs you want to track &gt; Enable Display Market Widget. This will allow the BTCC floating widget to appear on your screen. You can monitor the price trends of the selected trading pairs even while using other apps.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564195737" width="197" height="485"> <img src="https://btccexchange.zendesk.com/hc/article_attachments/41435525398041" width="200" height="486">
 
 Step 3
You can adjust the display settings and drag the widget to your desired area on the device screen.
 
<img src="https://btccexchange.zendesk.com/hc/article_attachments/41435564197017" width="200" height="487">
 
 Step 4
The system may prompt you to grant permission for the widget to display over other apps. If you skipped the prompt, you can find this setting by going to Settings &gt; Apps &gt; Menu &gt; Special Access &gt; Appear on Top.

How to Add BTCC Widget on My Phone

<h2 id="h_01JV4F0G9AMT8AMG0P7Z3MF28T">How Merkle Tree-Based Proof of Reserves Works</h2>
 
BTCC's PoR employs a reliable Merkle Tree verification mechanism, which is transparent, uses hierarchical hash verification, and is tamper-resistant. This mechanism is widely used in blockchain and has gained high recognition in the crypto market.
 
User asset data is encrypted and recorded in the leaf nodes of the Merkle Tree. Subsequently, all leaf node information is computed and hashed layer by layer to generate the root node, forming the Merkle Tree. The root node records the platform's total assets.
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46861569870617" width="670" height="373">
Through this structure, BTCC can convert large and complex data into smaller, easily verifiable data sets, enabling fast, efficient, and reliable asset audits.
 
Based on this, users can not only verify their account balances but also confirm BTCC's overall reserve status, thereby enhancing asset transparency and effectively protecting each user's funds.
 
<h2 id="h_01JV4F0G9AK3H7BYGTSGMPDRZ8">Verification Steps</h2>
<ol>
<li>Log in to your BTCC account and click on the "<a href="https://www.btcc.com/en-US/proof-of-reserves">Proof of Reserves</a>" link at the bottom of the homepage.</li>
</ol>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46861585158681" width="737" height="162">
<ol start="2">
<li>Open "View My Report." BTCC periodically releases PoR reports based on asset snapshots.</li>
</ol>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46861569872665" width="737" height="218">
<ol start="3">
<li>Click on "Details" in the report and copy the Merkle Tree leaf hash ID.</li>
</ol>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46861569875481" width="739" height="176">
<ol start="4">
<li>Go to the Proof of Reserves page, paste the Merkle Tree leaf hash ID into the input box to verify. A successful verification indicates that your assets are secure.</li>
</ol>
<img src="https://btccexchange.zendesk.com/hc/article_attachments/46861569875865" width="723" height="372">
Here, users can view their personal account assets recorded in BTCC's Merkle Tree and the platform's reserve ratio.

Introduction to the Proof of Reserves Feature

<div data-lark-html-role="root">
<h3 id="h_01KRJKZYT0KBPF1W9BMVEP889Y">1. Definition of Abnormal Trading Activities</h3>
<div data-eleid="4">The Platform reserves the right to identify and penalize any of the following activities as fraudulent or abnormal:</div>
<div> </div>
<div>
• Exploitation of Platform Incentives: Utilizing platform-issued incentives (including but not limited to trial funds, vouchers, USDT airdrops, coupons, or any form of cashback) for risk-free arbitrage. This includes simultaneous long/short hedging across multiple accounts, or opening opposite positions immediately after closing. Attempting to withdraw principal while leaving trial funds to circumvent loss-sharing is strictly prohibited.
</div>
<div> </div>
<div>
• Commission &amp; Volume Manipulation: Engaging in wash trading (opening and closing positions within seconds) on high-liquidity pairs without genuine market risk exposure, solely for the purpose of inflating trading volume to earn referral commissions.
</div>
<div> </div>
<div>
• Abuse of Promotional Rewards: Registering multiple accounts to claim incentives repeatedly. Using VPNs, proxy servers, or distributed network environments to obscure identity while claiming rewards will be deemed a fraudulent act.
</div>
<div> </div>
<div>
• Self-Dealing &amp; Wash Trading: Executing trades where the buyer and seller are the same entity, or performing hedging activities on low-liquidity (small-cap) tokens.
</div>
<div> </div>
<div>
• Identity &amp; Device Falsification: Providing fraudulent device IDs, manipulated User-Agent strings, session identifiers, or utilizing "mule" accounts (purchased KYC or identities).
</div>
<div> </div>
<div>
• Non-Standard Protocol Exploitation: Probing or scanning non-public APIs, or utilizing unauthorized third-party tools to claim rewards from the Reward Center.
</div>
<div> </div>
<div>
• Multi-Device &amp; IP Correlation: Detecting accounts linked through identical IP addresses, WiFi environments, mobile IMEI numbers, or hardware serial numbers.
</div>
<div> </div>
<div>
• Ultra-Short-Term Trading &amp; Scalping: Engaging in prohibited short-term high-frequency trading. The Platform will perform multi-dimensional analysis on all associated accounts (including IP, device, fund flow, and trading patterns).
</div>
<div> </div>
<div>
• Hedge Arbitrage (AB Accounts): Utilizing two or more accounts to execute opposite positions (e.g., Account A Long, Account B Short) to wash funds or manipulate bonuses.
</div>
<div> </div>
<div>
• Market Manipulation: Exploiting system vulnerabilities or engaging in any malicious market behavior (e.g., self-matching) to secure illicit profits.
</div>
<div> </div>
<div>
• Account Custody &amp; Money Laundering: Renting, lending, or entrusting account access to third parties, or acting as an intermediary for unauthorized crypto-to-fiat transactions.
</div>
<div> </div>
<div>
• Sybil Attacks &amp; Batch Operations: Utilizing multiple identities (including family members or purchased KYC data) to claim multiple bonuses. High-frequency synchronization of actions (registration, claiming vouchers, opening positions) across multiple accounts within milliseconds will be identified as Sybil activity.
</div>
<div> </div>
<h3 id="h_01KRJM062GBT5J7N1X7S0ZV419">2. Enforcement and Remedial Measures</h3>
<div data-eleid="47">To maintain a fair and secure trading platform, the Platform may take the following actions against accounts identified with abnormal behavior without prior notice:</div>
<div> </div>
<div>
• Asset Freezing: Immediate suspension of withdrawals and freezing of account principal. Assets will remain in a "non-withdrawable" state until the user provides satisfactory identity verification.
</div>
<div> </div>
<div>
• Forfeiture of Illicit Profits: Deducting all profits gained through system vulnerabilities, settlement anomalies, or fraudulent activities.
</div>
<div> </div>
<div>
• Account Restrictions: Implementing restrictions on opening new positions, mandatory liquidation of existing positions, or suspension of deposit/withdrawal functions.
</div>
<div> </div>
<div>
• Enhanced Due Diligence: Requiring additional documentation, including but not limited to: Video KYC verification, bank statements, and proof of source of funds.
</div>
<div> </div>
<div>
• Administrative Penalties: For severe violations (e.g., highly correlated bot farms, systemic volume manipulation), the Platform reserves the right to deduct a percentage of the account principal as an administrative processing fee.
</div>
<div> </div>
<div>
• Clawback of Rewards: Revocation of all issued trial funds, vouchers, and any profits derived from such incentives.
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<div> </div>
<div>
• Account Termination: Permanent suspension or termination of access to the Platform and its services.
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• Mandatory Fund Reversal: Executing a compulsory refund of funds to the original source.
</div>
<div> </div>
<h3 id="h_01KRJM0ASCGJCNC7MNSDQ5ZYG6">3. General Compliance</h3>
<div data-eleid="76">
The Platform reserves the right to take any other measures necessary according to business rules to ensure system security and maintain normal trading order. Any attempt to exploit server vulnerabilities or interfere with the experience of other users will result in immediate sanctions.  </div>
<h3 id="h_01KRJM0EP9E63494RB2TT47EBX">4. Provisions for Affiliates and Introducing Brokers (IB)</h3>
<div data-eleid="78">
• Mandatory Audit for Initial Withdrawals: All initial withdrawal requests from newly registered Affiliates or Introducing Brokers (IB) are subject to a rigorous manual compliance audit.
</div>
<div> </div>
<div>
• Immediate Termination of Partnership: Collaboration and all associated "Monthly ETA Deals" will be terminated immediately upon the detection of any abnormal activities or systemic fraud originating from the Affiliate’s referral network.
</div>
<div> </div>
<div>
• Commission Nullification: The Platform reserves the right to nullify and claw back any commissions generated through the abnormal activities defined in Section 1. No commissions shall be paid for volume generated by accounts deemed to be under the control of the same entity or group.
</div>
</div>

Anti-Fraud and Abnormal Trading Policy

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<h2>
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