You can check the status of your crypto deposit through the Deposit History section. Please note that for a crypto deposit to be successfully credited, it must receive both the required number of confirmations on the blockchain network and reach the confirmation threshold set by the platform. We kindly ask for your patience during this process.

If you want to check the deposit status of a specific cryptocurrency, please follow the steps below:

1. On the BTCC App home page, tap Deposit → Deposit Crypto, then tap the Deposit History button located at the top-right corner of the crypto selection screen.
Alternatively, you can go to the Assets page, tap the Funds History icon in the top-right corner, and scroll to the Crypto Deposit section.

2. On the BTCC Web platform, navigate to Assets → Deposit, where you can also access your Deposit History.

 

On the detailed page of a specific Crypto Deposit, you will find key information such as the deposit amount, deposit status, and timestamp. A deposit is typically marked as successful once all required blockchain confirmations have been completed.

Please note that there may be a short delay in the information displayed on the BTCC platform. For real-time updates, you may click on the Blockchain Transaction ID of the deposit you wish to track. This will redirect you to the Blockchain Explorer, where you can view the latest confirmation status.