About Withdrawals

btcc.comBTCC Support3 months ago

Withdrawal Fees

When you withdraw cryptocurrency to an external wallet address, you'll pay network fees (also called "gas fees" or "miner fees"). These fees go directly to the miners or validators who process your transaction on the blockchain network.

 

BTCC covers the cost to ensure your transaction gets processed on the blockchain. Since network fees change constantly, we charge a fixed fee based on current network conditions. 

 

We estimate this fee based on current network costs and may adjust it anytime without notice as network conditions change. All fees are clearly displayed on the withdrawal page before you confirm your withdrawal request.

 

Minimum Withdrawal Amounts

1. Check our deposit/withdrawal page for minimum withdrawal amounts and withdrawal fees for each cryptocurrency. Please note that minimums and fees may change based on network conditions - always check the withdrawal page for the most current information.

 

2. Make sure you select the correct network when you withdraw. For example:

• If your external wallet uses an ERC20 address (Ethereum network), select ERC20;

• If your external wallet uses a TRC20 address (Tron network), select TRC20.

 

Don't choose a network just because it has lower fees - make sure it's the same as your destination address. Choosing the wrong network will result in permanent loss of your funds.

 

Withdrawal Security Risk Control and Delay Measures

To protect against fraud, money laundering, and account theft, we have strict security systems that monitor for suspicious activity. If your account usage involves any of the following situations, it will be handled according to risk control rules:

• Trading profits resulting from system failures will be cleared. We will make every effort to ensure system stability to reduce the occurrence of such events.

• If we receive complaints regarding fiat deposit payment orders, we will require users to submit additional KYC (Know Your Customer) proof for verification and will refund the amount through the payment channel used.

• If your IP is from a country or region where BTCC does not support trading.

• If you have frequently logged into multiple BTCC accounts on one device.

• Batch registration of accounts to participate in campaigns, or behaviors involving obtaining trading funds or coupons through multiple accounts or other means, will result in clearance of earned profits and a collection of 20% administrative fees on the withdrawal amount.

• If your account is suspected of violations and has been frozen due to judicial investigation requirements.

• If your account conducts frequent large-amount transactions and withdrawals within a short period.

• If your account operates on suspicious devices or IP addresses, creating potential theft risks.

• Other risk control reasons.

 

Identity Verification (KYC) and Withdrawal Limits

Benefits for Identity Verified (KYC) Users

 

Additional Benefits for SVIP Users

SVIP users receive enhanced withdrawal limits on top of standard KYC benefits:

SVIP1-SVIP3: Additional 24-hour withdrawal limit of 500,000 USDT

SVIP4: Additional 24-hour withdrawal limit of 1,000,000 USDT

SVIP5: Additional 24-hour withdrawal limit of 1,500,000 USDT