I'm trying to access my cryptocurrency, but it seems to be locked. I'm not sure what steps to take to unlock it. Can someone help me with the process of unlocking my crypto?
            
            
            
            
            
            
           
          
          
            7 answers
            
            
  
    
    KpopHarmony
    Fri Dec 06 2024
   
  
    Once the app is open, locate and tap on the "Log In to Existing Account" option.
  
  
 
            
            
  
    
    Nicola
    Fri Dec 06 2024
   
  
    To regain access to your Crypto.com account, start by launching the Crypto.com App.
  
  
 
            
            
  
    
    noah_smith_researcher
    Thu Dec 05 2024
   
  
    This identity verification step is crucial for unlocking your account. Follow the instructions provided within the app.
  
  
 
            
            
  
    
    EthereumLegendGuard
    Thu Dec 05 2024
   
  
    If you encounter any difficulties or prefer a manual unlock, you can contact the Crypto.com Customer Support Team for assistance.
  
  
 
            
            
  
    
    FireflySoul
    Thu Dec 05 2024
   
  
    You will then be prompted to enter your registered email address. Type it in carefully and proceed to verify it.