Top Analyst Stays Neutral on Salesforce (NYSE:CRM) Despite AI Hype and Growth Slowdown

Wall Street's favorite analyst just threw cold water on the Salesforce AI rally—maintaining a neutral stance while everyone else chases the hype train.

The AI Momentum Paradox

Salesforce rides the artificial intelligence wave like a seasoned surfer—but even the biggest waves eventually crash. The company's AI integrations generate buzz yet fail to mask underlying growth concerns that keep analysts cautious.

Growth Engine Sputters

Revenue expansion slows—not exactly what investors want to see when trading at premium valuations. The numbers don't lie: momentum cools while operational costs burn hotter than ever.

Wall Street's Wait-and-See Game

Analysts park themselves in neutral—watching, waiting, and collecting fees while retail investors bear the risk. Because why take a stand when you can just say 'I told you so' later?

Another quarter, another round of bullish downgrades and bearish upgrades—because in traditional finance, consistency is just another word for missed opportunities.

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The five-star analyst pointed to Salesforce’s strong position in the AI space, especially with initiatives such as Agentforce, which aim to automate tasks and boost productivity. The company’s goal to enable one billion AI agents by 2025 shows long-term potential.

However, he noted that CRM’s overall growth remains “lackluster” in a competitive environment, and that current market dynamics warrant a wait-and-see approach.

What’s Next for Salesforce?

Overall, Salesforce stock is down 26% year-to-date, underperforming the S&P 500 Index’s (SPX) rally of 10%. Analysts say this reflects investor anxiety over the company’s ability to maintain double-digit growth amid rising competition.

Looking ahead, Salesforce’s upcoming earnings report, due for release on September 3, and its Dreamforce event might help win back investors’ trust. If the company is able to prove that AI is helping without hurting its main business, momentum could return.

Currently, Wall Street analysts expect CRM to report earnings of $2.78 in fiscal Q2, compared to $2.56 in the prior-year quarter. Also, the company’s revenue for Q2 is expected to rise by about 9% year-over-year to $10.14 billion.

Is CRM a Buy, Sell, or Hold?

Turning to Wall Street, CRM stock has a Moderate Buy consensus rating based on 33 Buys, 10 Holds, and one Sell assigned in the last three months. At $346.34, the average Salesforce stock price target implies a 39.94% upside potential.