MEXC Deposits and Withdrawals: A Complete Guide for Crypto Users

Navigating deposits and withdrawals on MEXC can be seamless if you understand the platform’s processes. This guide covers everything from depositing crypto assets to troubleshooting uncredited deposits, handling wrong-address withdrawals, and leveraging pre-crediting for faster trading. Whether you’re using the web or app, follow these steps to ensure smooth transactions and avoid common pitfalls like unsupported networks or memo errors.

Deposits

How do I deposit crypto assets to the MEXC platform?

Depositing crypto to MEXC is straightforward:

1. Go to the top-right navigation bar, click Deposit → Deposit Crypto.
2. Select the crypto and network, then copy the deposit address to your withdrawal platform.
3. Include the Memo/Tag if required.
4. Complete the withdrawal on the external platform and wait for confirmation.

1. Tap Wallets → Deposit → Deposit Crypto.
2. Choose the crypto and network, then copy the address.
3. Add the Memo/Tag Identifier if needed.
4. Finalize the withdrawal externally.

• Memos/Tags ensure address uniqueness; errors cause failures.
• Tokens like LUNC may incur smart contract fees during deposits.
• Match deposit and withdrawal networks to avoid failures.
• Some tokens (e.g., USDT) support direct Futures account deposits.

Why is my deposit not credited?

Check these issues if your deposit is delayed:

1. Deposit Channel Status: Closed or under maintenance? Wait for reopening.
2. Deposit Status: "Deposit Failed" (review reasons) or "Depositing" (wait; irreversible once on-chain).
3. Block Confirmations: Pending confirmations or network congestion? Be patient.
4. Token/Address Compatibility: Unsupported token, address, or network? Verify contract details.
5. Smart Contract Support: Some tokens require manual processing for smart contract deposits.
6. Delisted Tokens: Contact support if you’ve deposited a delisted asset.

If unresolved, submit anfor review within 1–2 days.

What is the return process for deposits sent to the wrong address or network?

MEXC assists with recovery but notes:

• Processing Time: Up to 60 days; notifications sent via email.
• Fees: Labor-intensive recoveries may incur charges.
• Tracking: Use the provided TxID to monitor returned assets.

What is Pre-Crediting?

Pre-crediting speeds up trading by allowing partial fund access after initial blockchain confirmations. Key points:

• Two-Stage Confirmation: Pre-credited funds are tradeable but restrict withdrawals until full confirmations.
• Benefits: Security against double-spending, faster trading, and reduced withdrawal risks.
• Limitations: Not all networks support pre-crediting; risk restrictions may block it.

Why is my deposit temporarily suspended?

Wallet maintenance pauses deposits/withdrawals for security. Check announcements for resumption times.

What is a forced deposit, and how is it returned?

Forced deposits involve unsupported/delisted tokens or closed channels. Returns:

• Processed in 3–7 business days.
• Automatically sent back to the original address.

Withdrawals

How do I make a withdrawal from MEXC?

1. Navigate to Wallets → Withdraw.
2. Select crypto, enter address/network, and add Memo if needed.
3. Enter amount and confirm.

1. Tap Wallets → Withdraw → On-chain Withdrawal.
2. Fill in details and submit.

Use recipient’s Email/Phone/UID for instant MEXC-user transfers.

What if I withdraw to the wrong address?

Cancel the transaction before confirmation viaor. If already processed, contact the receiving platform’s support with the TxID.

What if my withdrawal succeeds but the recipient gets no funds?

Check the TxID in MEXC’s notifications and share it with the receiving platform’s support team.

What if my withdrawal is returned by the receiving platform?

Submit an(1–3 business days). Note: Returned amounts may differ due to fees.

What if I enter the wrong Memo?

Cancel pre-confirmation or contact the receiving platform’s support post-transaction.

What if my withdrawal is delayed?

• "Processing": Wait during network congestion.
• "Completed" but uncredited: Verify blockchain confirmations or contact the recipient’s support.
• No TxID after 6 hours? Contact MEXC support with a screenshot.

What is token activation?

Some tokens (e.g., HBAR, XRP) require wallet activation before transfers. MEXC checks activation status during withdrawals. Use blockchain explorers to verify.

Frequently Asked Questions

How do I deposit crypto to MEXC?

Follow the steps outlined in the "Deposits" section above, ensuring network and memo accuracy.

Why is my deposit not showing up?

Review channel status, confirmations, and compatibility issues. Submit a return application if unresolved.

Can I recover funds sent to the wrong address?

Yes, but processing takes up to 60 days and may involve fees.

What’s the difference between pre-crediting and full confirmation?

Pre-crediting allows trading after initial confirmations; full confirmations enable withdrawals.

How do I cancel a withdrawal?

Navigate to Funding History (Web) or Transactions (App) and select "Cancel" before confirmation.