OpenAI & GSA Supercharge Federal Efficiency: ChatGPT Now Live for U.S. Government Workers

Bureaucracy meets AI—finally, a combo that might actually work.

The General Services Administration just greenlit ChatGPT for federal use, letting civil servants automate paperwork, draft memos, and (theoretically) think faster than a Senate filibuster.

No more digging through legacy systems—OpenAI’s bot cuts through red tape like a liquidity miner front-running a DeFi exploit. But don’t expect miracles: even algorithms struggle with procurement forms written in 1983.

Tax dollars at work—now with 30% fewer typos.

Real Impact Already Showing Across States

Pilot programs have already shown how valuable AI can be in the public sector. For instance, in Pennsylvania, employees managed to save up to 95 minutes each day by using ChatGPT. In North Carolina, a whopping 85% of test users said they experienced a smoother workflow. 

Adding to this, OpenAI is rolling out a 60-day period of unlimited access to advanced tools, featuring options like DEEP Research and Advanced Voice Mode to help speed up task execution.

Besides access, OpenAI is delivering personalized training through OpenAI Academy and a dedicated government user community. Furthermore, partners like Slalom and Boston Consulting Group will assist agencies in secure deployment and hands-on support.

Strict data protections are still firmly in place. ChatGPT Enterprise doesn’t utilize agency data for training its models. The platform has now received an official Authority to Use (ATU) from the GSA, which shows compliance.

Giving government workers secure access to AI supercharges productivity. It allows them to focus on people, not paperwork. This rollout could redefine public service efficiency for years to come.

Also Read: OpenAI Launches Open-Weight GPT-OSS Models for Wider AI Accessibility