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SoftBank Doubles Down on India: AI-Powered BPO Buyout Spree Imminent
SoftBank Doubles Down on India: AI-Powered BPO Buyout Spree Imminent
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SoftBank’s checkbook is out—and Indian BPOs are the target. The tech investment giant is hunting for acquisitions to turbocharge its AI ambitions, betting big on outsourcing’s next evolution.
Why India? Cheap talent meets AI-ready infrastructure. The play: scoop up call-center operators, inject them with proprietary AI, and flip the script on legacy outsourcing. Margins could double overnight—if the algorithms deliver.
Wall Street’s take? Another ‘vision fund’ fantasy—until the first EBITDA bump hits. Meanwhile, Indian founders are polishing their pitch decks. When SoftBank comes shopping, even ‘strategic synergies’ sound like exit music.
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