What if I receive a text from kucoin claims?
What if I receive a text message from Kucoin claiming that I have won a prize or that there's an issue with my account? Should I immediately respond or take any action based on the information provided in the text? How can I verify the authenticity of the message and ensure that it's not a scam or phishing attempt? Is there a specific process or protocol that I should follow when dealing with such messages from cryptocurrency exchanges?