Cryptocurrency Q&A Does Coinbase have bad customer service?

Does Coinbase have bad customer service?

Lucia Lucia Mon Feb 24 2025 | 6 answers 1281
I've heard mixed reviews about Coinbase's customer service. Some people say it's excellent, while others complain about slow response times and unresolved issues. I'm wondering if Coinbase really does have bad customer service. Does Coinbase have bad customer service?

6 answers

SamuraiBrave SamuraiBrave Wed Feb 26 2025
These interviews unveiled a significant number of customer complaints directed at the company.

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BlockchainBaron BlockchainBaron Wed Feb 26 2025
Many users reported experiencing account takeovers.

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Federica Federica Wed Feb 26 2025
These takeovers resulted in money suddenly disappearing from their accounts.

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CryptoAlly CryptoAlly Wed Feb 26 2025
CNBC conducted nationwide interviews with Coinbase users.

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CoinPrince CoinPrince Wed Feb 26 2025
The complaints highlighted a consistent pattern of such incidents.

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