I am concerned about whether CRED will refund my money. I have made a transaction through their platform and now there seems to be some issue. I am wondering if they have a refund policy in place and if I am eligible for a refund.
            
            
 
            
            
            
            
          
            5 answers
            
            
  
     Eleonora
    Fri Nov 22 2024
    Eleonora
    Fri Nov 22 2024
   
  
    BTCC, a leading cryptocurrency exchange, offers a range of services including spot, futures, and wallet solutions.
  
  
 
            
            
  
     KDramaLegendaryStar
    Fri Nov 22 2024
    KDramaLegendaryStar
    Fri Nov 22 2024
   
  
    We will conduct a thorough investigation into any incidents where payments have been charged to your payment instrument without the corresponding delivery of payment/service.
  
  
 
            
            
  
     CryptoGuru
    Fri Nov 22 2024
    CryptoGuru
    Fri Nov 22 2024
   
  
    In the event that our investigation confirms that money was charged without the proper delivery of the payment/service, we will proceed with a refund process.
  
  
 
            
            
  
     Enrico
    Fri Nov 22 2024
    Enrico
    Fri Nov 22 2024
   
  
    The refund will be issued to you within twenty-one (21) working days from the date we receive your query regarding the incident.
  
  
 
            
            
  
     Tommaso
    Thu Nov 21 2024
    Tommaso
    Thu Nov 21 2024
   
  
    Our services are designed to cater to the diverse needs of our clients in the digital asset space.