I am wondering if a debt collector is allowed to use an alias when contacting me about my debts. Is this a common or acceptable practice in the debt collection industry?
            
            
            
            
            
            
           
          
          
            5 answers
            
            
  
    
    Michele
    Sat Nov 16 2024
   
  
    The act of placing a telephone call without revealing the caller's true identity is a specific scenario that requires attention.
  
  
 
            
            
  
    
    Maria
    Sat Nov 16 2024
   
  
    In this context, an exception is made for employees of licensed collection agencies.
  
  
 
            
            
  
    
    CryptoGuru
    Sat Nov 16 2024
   
  
    These employees are permitted to use a registered alias name when identifying themselves during a call.
  
  
 
            
            
  
    
    KpopHarmonySoulMate
    Sat Nov 16 2024
   
  
    The use of an alias is conditional upon the employee correctly identifying the agency they represent.
  
  
 
            
            
  
    
    Federico
    Fri Nov 15 2024
   
  
    This regulation ensures that while confidentiality is maintained, there is still transparency in the collection process.