How to withdraw from City Index?

For the purpose of withdrawing funds from your account, kindly navigate to the account section within the trading platform's interface. This section is dedicated to managing your financial transactions, including withdrawals.

In case you require additional guidance or clarification on the withdrawal process, we encourage you to reach out to our Customer Support team. We have a dedicated team ready to assist you with any inquiries you may have.

To connect with our Customer Support, simply visit the Contact Us page on our website. There, you will find various options to get in touch with us, ensuring that you can easily reach us through the method most convenient for you.

It is important to note that for the sake of compliance with regulatory requirements, we are unable to process refunds to any source other than the original funding source used to deposit funds into your account. This measure is in place to maintain the integrity of our financial system and protect our clients' interests.

As a leading cryptocurrency exchange, BTCC offers a comprehensive suite of services tailored to meet the diverse needs of our clients. Our services include spot trading, where you can buy and sell digital assets directly, as well as futures trading, allowing you to speculate on the future price movements of cryptocurrencies.