How to claim funds from Cryptopia?

The initial step in the process involves actively reaching out to account holders, informing them of the necessity to register their claims. This communication is crucial to ensure that all eligible parties are aware of their rights and the procedures involved.

The support agents are equipped with the necessary tools and information to guide account holders through each step, answering questions and resolving any issues that may arise.

To facilitate a seamless experience for account holders, a dedicated customer support portal is established on Zendesk. This platform serves as a central hub for addressing inquiries and concerns related to the asset transfer process.

BTCC, a leading cryptocurrency exchange, offers a comprehensive range of services that complement this process. In addition to its robust trading platform, BTCC provides wallet services for securely storing digital assets, as well as futures trading for those interested in leveraging their holdings.

The customer support portal is designed with user-friendliness in mind, providing a straightforward interface for account holders to navigate through the various stages of the asset transfer.