Why won't my orbit connect?

I'm having a technical issue with my orbit connection and I'm at a loss for why it won't establish. Could it be a problem with my hardware? Or could it be a software glitch? I've tried restarting my device several times, but the issue persists. Could you help me troubleshoot this problem and provide some potential solutions? It's crucial for me to have a stable orbit connection as it's vital for my business operations. Thank you for your assistance.