Why is Ledger not letting me swap?

Hello there, I'm having some trouble with my Ledger device and I'm wondering if you could help me out. I've been trying to swap some cryptocurrencies on my Ledger, but it seems to be refusing to let me do so. I've double-checked my balance, made sure I'm connected to the internet, and even tried restarting my device, but nothing seems to be working. Do you have any idea why Ledger might not be letting me swap? Is it a known issue or is there something specific I need to do to resolve it? I'd really appreciate any help you can offer.