Why is CeX.IO rejecting my verification?

Good day, I'm curious to know why CeX.IO is rejecting my verification process. I've made sure to provide all the necessary documents and followed the instructions carefully, yet my application seems to be stuck in limbo. Could there be any specific reasons for this delay or rejection? Perhaps my identification documents didn't meet their standards, or maybe there's a technical issue with my account. Any insights or advice you could offer would be greatly appreciated. Thank you for your time and assistance.