Are CRM systems worth it?

Are CRM systems truly worth the investment? It's a question that many businesses struggle with, especially those in the cryptocurrency and finance sectors where every penny counts. On one hand, CRM systems offer a multitude of benefits, such as improved customer service, increased sales, and better data insights. But on the other hand, implementing and maintaining such systems can be costly and time-consuming. So, is it worth it to invest in a CRM system for your cryptocurrency or finance business? Let's delve deeper into the pros and cons to find out.