How do I get my money back from BitForex?

I'm facing an issue with BitForex and I'm trying to figure out how to retrieve my funds. Can you guide me through the process? Is there a specific withdrawal procedure I need to follow, or are there any common issues I should be aware of that might be preventing me from accessing my money? Additionally, are there any fees associated with withdrawing funds from BitForex, and if so, how are they calculated? Any insights or advice you can offer would be greatly appreciated.