Why are my assets frozen on KuCoin?

Hello, I'm curious to understand why my assets on KuCoin have been frozen. Could you provide me with some insight into the reasons behind this? Is this a common occurrence, or is it specific to my account? Additionally, what steps do I need to take to resolve this issue and regain access to my funds? I'd appreciate any information you can provide to help me navigate this situation. Thank you in advance for your assistance.