How do I get my money back from CEX?

I'm having trouble retrieving my funds from CEX, and I'm wondering if you could provide some insight on the process. What steps should I take to initiate a withdrawal, and are there any common issues or delays that I should be aware of? Additionally, if I'm experiencing difficulties with my transaction, what channels are available for support, and how can I ensure that my request is escalated promptly? I'm hoping to resolve this issue as soon as possible and regain access to my funds.