Why are my funds frozen on MEXC?

I'm curious to understand why my funds have been frozen on MEXC. Could it be due to a security check, a violation of their terms of service, or perhaps a technical issue? I've been a loyal user of the platform and have always followed the rules, so I'm quite surprised by this sudden development. I would greatly appreciate it if you could shed some light on the situation and provide a timeline for when I can expect my funds to be released. Thank you for your attention to this matter.