Why did BIXI charge me $200?

Excuse me, could you please clarify why BIXI has charged me $200? I've been a loyal user of your bike-sharing service for quite some time now and have always adhered to the usage policies and guidelines. I'm a bit surprised to see this unexpected charge on my account. Could there have been a mistake, or perhaps a misunderstanding on my part? I'd greatly appreciate it if you could provide me with a detailed explanation for this charge, as well as any steps I need to take to resolve the issue, if necessary. Thank you in advance for your assistance.