Is Lumen a good company?

I'm curious to know, is Lumen considered a reputable and trustworthy company within the cryptocurrency and finance industry? Have they demonstrated a strong track record of success and innovation? Are their services reliable, and do they have a solid customer support system in place? Additionally, what sets them apart from other companies in the same field? It would be great to get some insights on whether Lumen is a good choice for those looking to invest in cryptocurrency or manage their finances.