What is the Coinbase support center?

Could you please elaborate on what the Coinbase support center actually is? I'm curious to know if it's a dedicated team or platform that Coinbase users can reach out to for assistance? What kind of support services does it offer? Are they available 24/7? Is there a specific process or steps that users should follow to get help from the support center? Additionally, does the support center cater to different types of inquiries or issues, or is it more focused on a specific aspect of Coinbase's services? Thank you for clarifying!