What is Coinbase problem report?

Could you possibly clarify for me what exactly the "Coinbase problem report" entails? I'm somewhat unfamiliar with this term and its specific context within the cryptocurrency realm. Could you explain what kind of issues are typically covered in such a report? Is it related to technical glitches, security breaches, or perhaps user-related concerns? Also, how does one access or submit such a report, and what steps does Coinbase typically take to address the reported problems? I'm quite interested in understanding the process behind it, as it seems like a crucial aspect of maintaining the integrity and trustworthiness of the platform.