Can Kraken be trusted?

Could you please elaborate on the trustworthiness of Kraken? I'm interested in understanding the platform's reliability, security measures, and any past incidents that might affect its credibility. Also, how does Kraken compare to other cryptocurrency exchanges in terms of trust and reputation? Is there a thorough audit process for the exchange, and how does it ensure the safety of user funds? Additionally, how does Kraken handle customer complaints and disputes? Your insights would be greatly appreciated.