Is LBank trustworthy?

Could you please provide some insights on the trustworthiness of LBank? I've been hearing about it quite often in the cryptocurrency circles, but I'm still uncertain about its reliability. What kind of security measures does it have in place to safeguard users' funds? Has it ever been involved in any major scandals or controversies? And what about its customer service? Are they responsive and helpful when it comes to handling issues or inquiries? I'd really appreciate your thoughts on this matter.