How do I recover lost money on Binance?

I'm really at a loss right now. I've lost quite a sum of money on Binance, and I'm not sure what steps to take to recover it. Could you please explain the process to me? I've heard about some methods like contacting customer support or checking transaction histories, but I'm not sure which one to start with. Also, are there any specific details I should provide when I reach out to customer support? I'm just hoping to get some guidance on how to approach this situation and hopefully retrieve my lost funds. Could you help me out?