Is Kraken better than Coinbase?

I'm considering opening a cryptocurrency account, and I'm torn between Kraken and Coinbase. As a professional in the field, could you provide some insight into which platform might be a better fit for me? I'm looking for a secure, user-friendly exchange with competitive fees and a wide range of trading options. Do you have any personal experience with either of these platforms? If so, could you share your thoughts on their customer service, ease of use, and overall reliability? Thank you for your time and expertise.