How to Withdraw from Crypto.com: A Complete Guide for All Users

Last updated: 12/11/2025 17:12

Crypto.com allows users to withdraw funds in the form of cryptocurrency to an external wallet or in the form of fiat currency (e.g., CAD, USD or EUR) to their bank account. This will be one of the most important steps to enable the users to access or manage their assets out of the platform. Though it is simple, it comes with a number of steps and security measures to secure your assets.

This guide will walk you through the steps, security requirements, timing, fees and best practices to help ensure that your withdrawal goes smoothly.

Crypto.com Crypto Withdrawal Overview: What You Need To Know Before Withdrawing

Before withdrawing from Crypto.com, we need to know some basic knowledge, like the fee for the process. Crypto.com allows users to transfer cryptocurrency out of its platform to external wallets (such as MetaMask, Ledger, or another exchange) or to move funds within the Crypto.com ecosystem (for example, between the Crypto.com Exchange and the Crypto.com App). However, as all blockchain transactions—and contrary to sending crypto to another Crypto.com app user—comes with a fee, which varies by coin and network congestion.

In terms of security, Crypto.com users can use their passkey to make cryptocurrency withdrawals if it is set up. If they haven’t, they will be required to verify withdrawals with 2FA and an SMS OTP. This mandatory security step is required to comply with regulations and protect funds. Furthermore, to increase the security of users’ funds, Crypto.com requires withdrawal address whitelisting every time users want to send crypto to a new address.

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How to Withdraw Crypto from Crypto.com to an External Wallet

Withdrawing crypto to a wallet you control (like MetaMask or a hardware wallet) involves these steps:

Step 1: Open the Crypto.com App and log in.

Step 2: Go to ‘Accounts’ and tap ‘Crypto Wallet’

Step 3: Tap the Transfer button > Withdraw > External Wallet

Step 4: Select the whitelisted wallet address you wish to withdraw to (please note that whitelisting a new address may trigger a 24-hour withdrawal lock if enabled.)

Step 5: Choose the currency and enter the amount you want to withdraw

Step 6: Review and click Confirm on the confirmation page

Step 7: Complete the verification required:

a. Verify with your passkey if it is set up
b. Verify using SMS OTP and the 2FA code generated by your authenticator app if you have not set up a passkey

Step 8: Your withdrawal request is then submitted. Please wait for the withdrawal to be processed.

Safety Tip: Always double-check the receiving address and network before confirming, as blockchain transactions are irreversible. It is good practice to send a small test amount first to ensure the address is correct.

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How to Withdraw Crypto from Crypto.com Exchange wallet To Crypto.com App Wallet

Transfers between the Crypto.com App Wallet and the Crypto.com Exchange Wallet (or vice versa) are often instant and may avoid network fees if the “Withdraw to App” option is selected on the Exchange.

These internal transfers are particularly useful for traders who want to move assets between spot trading and storage without paying blockchain fees.

To withdraw cryptocurrency from your Crypto.com Exchange wallet you must first complete the KYC verification process.

Step 1: Visit crypto.com/exchange and select the ‘Log In’ button in the top right-hand corner

Step 2: After logging in, click ‘Wallet’

Step 3: Select the cryptocurrency you wish to withdraw and click ‘Withdraw’

There are two ways to withdraw cryptocurrency from the Crypto.com Exchange:

Withdraw to an external wallet address

Withdraw to your Crypto.com App if you have connected your Crypto.com App to the Exchange

Step 4: Select Crypto.com App to ensure a free withdrawal to the App

Step 5: Enter the amount you wish to withdraw

Step 6: Select ‘Review Withdrawal’ once you are ready

Step 7: Review the withdrawal details

Step 8: Enter your SMS OTP and Google verification code

Step 9: Select ‘Confirm Withdrawal.’ Withdrawals to the Crypto.com App are instant.

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How to Withdraw Fiat from Crypto.com

If you want to withdraw fiat currency (such as CAD, USD or EUR) from your Crypto.com account to your bank account, the process is slightly different.

Step 1: Open the Crypto.com app. Go to ‘Accounts’ and and then select your fiat wallet (e.g., CAD Account)

Step 2: Tap ‘Withdraw’

Step 3: Review the submission process and select ‘Got it’

Step 4: Select the bank account to which you are withdrawing the funds

Step 5: Enter the amount and confirm the transaction

Step 6: Review and confirm the withdrawal request.

Note: before you can withdraw fiat, Crypto.com may require you to make at least one successful deposit to your fiat wallet from the linked bank account. This is a regulatory and security measure designed to verify the validity of your bank relationship.

Conclusion

Crypto.com has designed an easy and secure withdrawal process whether you are taking out your cryptocurrency to a third party wallet or you want to withdraw your fiat currency to your bank account. Withdrawal of cryptocurrencies usually requires several hours and has network fees, unlike fiat withdrawals, which require the banking system of your residence and can take a few business days.

Always remember to verify your account (KYC), check your withdrawal addresses and practice the best security measures in order to prevent leaving your account unattended. These steps will help you to access your money securely and efficiently on Crypto.com.

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